REMOTE DESKTOP SUPPORT by THE CLICK OF A BUTTON!
Requesting a remote desktop support session is easy! There is no installing and setting up of software applications on your computer. Simply download the RDS Quick Support Customer Module from our Web Site and by the click of a button, you are ready for assistance.
RDS values your security and privacy
All remote access support sessions initiated are completely secure. RDS is a proud corporate package member of TeamViewer Remote Access Software and is trusted by more than 60 million users worldwide.
The RDS Quick Support Module allows you to see everything the technician is doing as well as interact with one another via chat, call, or video conference whilst remotely connected to your computer. You are in total control which gives you the ability to terminate the initiated session at any time. Upon completion of your remote access support session and the quick support application having been terminated, RDS has no further access to your computer.
RDS sends an invoice to customers via email following every completed remote session. This details date, time of the session, duration and cost, comments and the name of the Support Technician who assisted you.
We Give You Total Peace of Mind!
What do I need to get started?
All you need is an active internet connection to experience the benefits of Remote Desktop Support Services i.e. High Speed Broadband
ADSL | 3G HSDPA Wireless Connections. It's advisable to check to make sure you have a a good signal if you intend using a wireless device.
TeamViewer Quick Support Illustration:
RDS requires that you carefully read through our disclaimer before initiating any first time remote sessions for our technical support services.